The benefits of a knowledge management system go beyond simply being able to capture the quirks of a demanding customer, or the quickest way around a persistent traffic jam.

The greatest benefits of tech in 2025 will be felt further back up the retail supply chain, where it can lower costs by better managing inventory and distribution.

As they enter the new year, businesses need to be preparing for the next holiday rush. Artificial intelligence can help.

Supply chain leaders must look beyond short-term fixes to get them through high-demand seasons.

Across industries, be it FMCG, medical, or automotive, companies with a vast, diverse product portfolio need to manage bills of materials for each product and variant.

Grocery retailers are sitting on a wealth of data, from customer buying habits to inventory levels. Yet many still struggle to make effective use of it.

According to a companywide email from BYD executive vice president He Zhiqi, a "decisive battle" is underway across China's EV market.

Thanksgiving spending is expected to rise by 1.8% year-over-year, followed by a projected 2.8% bump for Black Friday, and then a 3% increase in Christmas sales.

Understanding what makes an AI agent truly agentic, and integrating these models into their operations will be essential for retailers aiming to stay competitive and agile.

AI agents are intelligent systems that not only can interact with humans using natural language, but can also incorporate vast amounts of data and knowledge to make autonomous decisions.