The World Resources Institute (WRI) has incorporated sustainability into the traditional SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis employed by many businesses.
Why have companies been so slow to apply lean principles and techniques to service processes such as finance, human resources, accounting, health care, and customer service? One reason is that the waste and inefficiency that can interfere with services are rarely obvious.
Suresh Iyer, vice president and global practice head with Genpact, shows how companies can remain competitive in the face of increasing volatility and uncertainty in their supply chains.
Supply-network design is a hot topic today. Jake Barr, global director of supply network operations with the Procter & Gamble Company, details the reasons why, and identifies the biggest gaps in network-design efforts today.
With all the attention recently being paid to same-day deliveries by retailers including eBay, Walmart, Macy's, Nordstrom and tons of others, here's an interesting stat"”and a delicious contradiction"”from Amazon, the largest and earliest same-day retail deliverer: consumers consider the service, purchase an item, then don't opt to use same-day service.
Manufacturing picked up in December, reflecting growth in orders, employment and exports that indicate the U.S. expansion will be sustained in 2013 following the budget deal.
A few weeks back I referenced the work of Robert J. Gordon, an economist and professor at Northwestern University. In a paper published last September for the Centre for Economic Research, he laid out the history of the first three industrial revolutions. And he asked whether a fourth, supposedly driven by the internet and other advances in information technology, could come anywhere near its predecessors in terms of productivity improvements.
In 1948 a supermarket executive came to the Drexel Institute of Technology in Philadelphia with a request. He wanted a technology that could encode information about his products. Two graduate students, Bernard Silver and N. Joseph Woodland, took up the challenge. Woodland became obsessed and dropped out of school to concentrate on it.