Analyst Insight: In the past, collaboration technology has been a separate software segment encompassing web conferencing and document sharing. But technology providers are now blending these solutions with business applications such as logistics, forecasting and product design, creating a more natural user experience. After all, collaboration is about the business and the people. Collaboration is also a catalyst for other technology sectors such as cloud, mobile and network infrastructure. - Ann Grackin, CEO, ChainLink Research

Analyst Insight: Consumer packaged goods manufacturers are being squeezed by trends in customer purchasing and technology, coupled with pricing pressures, higher input costs, and fluctuating commodity prices. In today's market, CPG companies have to integrate and collaborate with trading partners and better manage retail shelf space. Growing recognition that failure to innovate will result in poor performance, acquisition, or worse, is driving leading CPG companies to transform their operating models. - Ben Pivar, vice president, Supply Chain Technologies Practice, Capgemini North America Applications Services

Analyst Insight: Most supply chain management organizations struggle with functional and application silos that make orchestrating and synchronizing business processes across their organization near impossible. Supply chain execution convergence is an emerging Gartner concept where SCE functional silos are broken down and business processes span, optimize and synchronize across traditional functional domains. - Dwight Klappich, vice president, Gartner Inc.

Analyst Insight: For as long as we can remember, product lifecycle management technology has evolved in an incremental way, absorbing and exploiting new technologies as they've come along and steadily gaining in capability to meet the challenges of multi-organisation product development efforts and supply chains. Currently, the PLM solutions industry is being subjected to a looming confluence of pressures that represents both a major challenge to established approaches and a substantial opportunity for harnessing new technologies to drive further benefit. - Tony Christian, principal analyst, Cambashi

Analyst Insight: Volatility is a huge factor for business today. From the stock market to local economies, these volatile times impact world events and play havoc on supply chains. Companies that do not learn to manage the volatility of their supply chains will continue to be at the mercy of external influences. - Bruce Tompkins, executive director, Tompkins Supply Chain Consortium