E-Commerce/Omni-Channel

How Retailers Are Meeting the Amazon Challenge

March 13, 2018

Marc Gorlin, SCB Contributor

The Midwest's Role as a Nationwide Distribution Hub

March 13, 2018

Chris Gutierrez, President, KC SmartPort

Either Retail Industry Evolves with Today's Consumer -- or It Dies

March 7, 2018

SupplyChainBrain

Coming out of the Retail Value Chain Federation Fall Conference, it was clear that retailers, merchandise suppliers and even service providers are facing a do-or-die situation. It's a simple choice – adapt to meet the needs of today's consumer or become obsolete. Period. That means optimizing drop ship and direct-to-consumer operations, practicing strategic trading partner relationship management, expanding into untapped markets, and increasing face-to-face collaboration. -Kim Zablocky, Founder and Chairman, Retail Value Chain Federation (RVCF)

Neiman Marcus Turns to Technology to Solve Home-Delivery 'Exceptions'

March 7, 2018

The Wall Street Journal

Neiman Marcus Group Ltd. is trying to remove the pain from growing online sales that trigger big, bulky items and high financial stakes for the retailer.

Bit by Bit, Whole Foods Gets an Amazon Touch

March 7, 2018

The New York Times

Some signs are subtle, like the “Whole Foods + Amazon” one near the bananas. Others are more obvious, like the kiosk with Amazon devices for sale.

Four Ways Amazon Disrupting Customer Expectations

March 5, 2018

SupplyChainBrain

Amazon is the great disruptor, in part because innovation is built into their culture. It’s in their DNA to try new things knowing some of them will fail, and they are experimenting and learning all the time. This cycle of innovation has enabled them to disrupt retail by raising customer expectations – anticipating what customers want and responding with new products and services before anyone else. Amazon is resetting customer expectations around convenience, speed, price and selection. -Robert Dold, Retail Industry Leader, Fortna

Mattress Start-Up Casper Is Opening Its First Store — With Complimentary Naps

March 1, 2018

The Washington Post

Online mattress start-up Casper is opening its first permanent store, a 3,000-square-foot location in New York, where shoppers are invited to not only look at the company’s mattresses, pillows and bedding, but also to use them. Dozing off is encouraged, executives say.

'Sooner, Faster, Now': The Companies Surfing the E-Commerce Wave

February 26, 2018

Reuters

Amazon’s assault on the retail industry has brought misery to traditional retailers without a strong web presence.

Walmart's E-Commerce Challenge to Amazon Gets a Reality Check

February 22, 2018

Fortune

Walmart proved to be the victim of its own success on Tuesday.

For This Start-Up, the Secret to Selling Wine Online Is Making It Yourself

February 21, 2018

Los Angeles Times

In 2012, a Los Angeles start-up named Club W set out to help millennials find and buy decent wine on the internet. With bottles from a few boutique vintners, a slick web platform and a simple recommendation algorithm, the company had a propitious plan.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.