Volunteers were asked to donate their time to work at Amazon's warehouse in Brooklyn, where they would pick groceries, prepare carts and bags for delivery, and pack boxes on receiving carts.

Reverse logistics is growing beyond just dealing with returns. It's helping brands and retailers to stand out, changing how they think about sustainability and growth.

Starting in 2027, the U.S. will end de minimis exemptions for all countries, as part of President Trump's sweeping "One Big Beautiful Bill Act" that was signed into law on July 4.

The brightest light on the e-commerce horizon is the Gen Z and younger Millennial cohort — consumers aged 18-35 years. 

The analysis is among the first to measure the direct costs created by the import taxes on employers with $10 million to $1 billion in annual revenue.

Demand-sensing is important, and is much improved by AI. But pricing and inventory modeling are important too.

Americans are reporting a decline in online purchases across nearly all categories for the first time in more than a decade.

The explosive growth of e-commerce, driven by ever-liberalizing return policies, has turned reverse logistics into one of the retail industry’s biggest challenges. 

The group said it was likely to have to discount more than last year around the world in the coming months.

This comes after Amazon announced plans in April to spend $4 billion to triple the size of its rural delivery network by adding 200 new delivery stations.