Amazon has delivered more than 4.8 billion packages in the U.S. this year, and predicts it will deliver around 5.9 billion parcels, up from 5.2 billion last year.

The U.S. regulator the Federal Trade Commission is engaged in a lawsuit against the company, accusing it of anti-competitive practices – something Amazon has denied.

Brick-and-mortar retailers are seeking out hi-tech ways of tracking the habits of flesh-and-blood shoppers while they’re in their stores.

Jeremy Tancredi, partner and leader of the Supply Chain Practice of West Monroe, recalls the plight that merchandisers found themselves in when they responded to a surge in demand during the pandemic, only to be left with excess inventory and capital equipment when it was over.

In the ever-evolving landscape of retail, mobile shopping has become the primary touch point for many customers.

Mike Graves, vice president product management with Pierbridge, a WiseTech Global company, describes the stages of a model that enables shippers to adjust to unexpected ups and downs of demand.

Walgreens said that its new initiative will make the management of online orders more efficient by creating a single system for handling goods.

Customers’ expectations for delivery are always moving toward freer and faster, and for retailers, it can feel like the goalposts are constantly moving. Crowd-sourced delivery can help.

Nick Zabikow, senior director of sales for the Americas with HERE Technologies, explains the concept of private mapping, and how it helps shippers to customize their routing strategies.

As the popularity of e-commerce grows, companies struggle with the business risk of misloaded packages. New supply chain visibility solutions can help fix the problem.