Automation has come to the warehouse in a big way, especially in the area of artificial intelligence. Mark Messina, chief operating officer with Geek+, assesses the progress of technology, and offers a long-term view of the fate of human workers.

Colin Barnacle, partner with Akerman LLP, provides details of the firm's Return to Work Resource Guide.

Christopher Tang, professor at UCLA's Anderson School of Management, describes what it will take for hospital and healthcare supply chains to recover from the COVID-19 pandemic.

The evolution of e-commerce, with the need to meet customer demands for ever-faster delivery, requires a whole new approach to local fulfillment, says Jake Heldenberg, senior sales consultant with Vanderlande.

Businesses are under intense pressure to step up their quality of service, while reducing expenses and boosting the bottom line. Michael Field, president and CEO of The Raymond Corporation, explains how automation can help.

James Thomson, partner with Buy Box Experts, discusses how e-commerce is being transformed by the coronavirus pandemic — and how consumer buying patterns might be changed permanently.

Ed Barriball, partner in the manufacturing and supply chain practice of McKinsey & Company, explains how the COVID-19 outbreak exposed weaknesses in global supply chains — and what the "next normal" might look like.

Michael Ungar, director of the Resilience Research Center at Dalhousie University, describes how the coronavirus pandemic has exposed weaknesses in the way that companies have been doing business.

Kathleen Iacocca, assistant professor of management and operations at Villanova School of Business, considers what will happen as states begin allowing businesses to reopen with the waning of the coronavirus epidemic.

Automation is essential to modern-day e-commerce, but humans remain in the picture. Art Eldred, client executive, systems engineering with Vargo, discusses the challenges involved in striking the perfect balance between the two.