All retailers, even those with private fleets, should consider multiple delivery-carrier scenarios for last-mile success, says Bill Catania, chief executive officer and founder of OneRail.

Carrier members of the Digital Container Shipping Association have committed to 100% implementation of electronic bills of lading by 2030, according to CEO Thomas Bagge.

Supply chain leaders looking to enhance operations with artificial intelligence need to start small with large language models, says Dave Evans, chief executive officer of Fictiv.

The high cost of labor, among other variables, will not go away, says Mark Richardson, chief executive officer of Ocado Intelligent Automation.

A successful supply chain transformation begins with "changing the narrative," says George Raptis, vice president of operations at JP Outfitters. Among other things, the company had to stop viewing itself as "small."

New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.

Sustainability is more than a buzzword at Macy's, says Keelin Evans, vice president of sustainability at the retail giant.

In a record-low unemployment environment, companies attract and retain supply chain talent by building flexibility into employees' schedules, says Jarah Euston, co-founder and chief executive officer of WorkWhile.

Tracking capability is among the requisite technologies in logistics, given that customer satisfaction is key to success today, says Andrew Barrons, chief revenue officer at Clockwork Logistics Systems.

Robotics and artificial intelligence are on everyone's mind, but many operators don't need that level of technology at this point, says Jason Joachim, chief executive officer of Cargo Spectre.