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Home » Authors » HRC Advisory

HRC Advisory

Articles

ARTICLES

True Omnichannel Model Eludes 80 Percent of Retailers, Study Says

September 18, 2015
HRC Advisory
Retailers are working hard to transform their supply chains to a customer-centric, omnichannel model, but 80 percent are not prepared for the magnitude of change required, according to HRC Advisory (HRC), a retail advisory firm and unit of Hilco Global.
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Ninety-one Percent of Retailers Don't Effectively Use Consumer Data to Create Omnichannel Shopping Capability

October 2, 2014
HRC Advisory
While numerous retailers have collected years of customer data, only 9 percent are leveraging the information in a structured, usable way, according to HRC Advisory (HRC), a strategic retail advisory firm and unit of Hilco Global.
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