Transportation managers are expected to respond to inquiries regardless of where they are or what they are doing when the question is asked. In order to respond to this flow of questions, managers must be able to access detailed shipment information that traditionally have not been available through mobile technology. This, in turn, requires systems developers to design and implement mobile information platforms that can be easily accessed from the road.
Shippers often buy freight transportation on the spot market as a last resort when they have exhausted all of their route guide options or capacity is in short supply. Does that mean that these movements can't be tracked and managed in much the same way that more regular shipments are managed?