Respect. Empathy. Flexibility. If you are in charge of securing and managing workers in warehouses, distribution centers, trucks and delivery vans, it might be an idea to view these three words as a mantra.
Until recently, international trade’s great big dirty secrets regarding forced labor remained mostly hidden beneath layers and layers of supply chain complexity.
Now, some governments are attempting to hold companies more accountable.
Around half of all last-mile related costs are expended in the last few hundred feet because of challenges in finding the exact delivery location and, worse, deliveries fail altogether because the person making the delivery cannot find the exact right location.