(Editors’ note: This is the third of a five-part series of articles about the journey to creating an end-to-end business network that enables demand-driven supply capabilities.)
How do companies manage the arduous journey of end-to-end digital transformation, while keeping the business operating?
For leading organizations, the answer is adoption of the five-stage maturity and capability model, originally developed at AMR Research and continuing to be researched by Gartner.
The five-stage framework is used by leaders to diagnose the state of current business and supply-chain capabilities (including work practices, processes, people, and technologies); plan transformative change, and report progress to the larger business.
The maturity model codifies the steps that a company needs to take to evolve from a linear and reactive supply chain to the advanced orchestration of key capabilities (described as “Stage 5+”). In that final stage, the supply chain becomes part of an extended partner network, as in the case of the end-to-end life sciences and healthcare ecosystem.
The five-stage model is an extremely useful tool for leading and managing change, if deployed systematically. It provides a framework to:
The model is a change-management framework for developing leadership and business practices, as companies mature from linear point-to-point businesses to multidimensional network platforms of players. It offers a valuable roadmap for coalescing people, process and technology elements into a digitally based supply-chain networked ecosystem.
Next: The 5+ Stage Maturity Model
Roddy Martin is Chief Digital Strategist with TraceLink.
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