As we approach the peak shopping season, fulfillment teams might feel spread thin. This is precisely when operational issues can slip through the cracks at even the best-maintained warehouse. In a time of deadlines and commotion, the last thing operators need is additional stress caused by equipment downtime.
This year, among the most challenging curveballs that facilities will face is getting the equipment they need when they need it. The lengthening of lead times for new equipment to weeks, months or even years has caused an explosion in downtime. Meanwhile, rental markets are being stretched thin, and equipment that does become available is quickly snatched up by the industry giants.
Following are five recommendations for minimizing equipment downtime, maintaining operations and mitigating difficulties during peak season.
Find a partner to help track down the equipment you need. The ideal partner isn’t tied to one manufacturer. You can work with dealers, independents and big rental companies to find the solution that best meets your facility’s needs. You want someone that can serve as one source of equipment outside of traditional avenues, able to negotiate creative rental agreements. The right person knows who to call, isn’t limited by geography and has a nationwide network from which to pull.
Set up your fleet for the future. Instead of scrambling every year for what you need, create agreements that will cover you for the entire year and beyond. Shape your contracts so that billing comes when you have the most revenue to cover it. Explore usage agreements, paying for equipment only when you use it.
Analyze your actual needs to forecast better. Build a cushion for the amount of equipment you need. Take the time to look closely and make decisions based on data. Understanding those expectations and how things are really running will make a difference in the long run.
Mitigate the challenge of finding operators. Most companies require certified forklift drivers, and there’s no question that labor is tight in that area. You’re likely to need additional workers to help with increased workloads. Some markets don’t have many people who can operate stand-up forklifts, so ensure that you’re acquiring the right equipment for your labor force. It’s not just a question of utilization —with 40 types of forklifts available, you need to align your fleet with the skills of your workers.
Consider automation for core tasks. The automation of certain tasks within the warehouse can ease the need for sourcing additional equipment and labor, especially during peak season. Core functions can include conveyor systems and robots, which can be used during peak periods as well as year-round.
With effort and dedication, you can keep your facilities running smoothly amid the demands of peak season. Hard work and forecasting on the front end will optimize your facility, and keep downtime at bay throughout the busiest time of year.
Paul Jackson is vice president, new business development at TFS.