A large percentage of companies continue to experience supply chain fraud and many of those may not be doing enough to address the problem, according to a new survey by Deloitte.

The product return process has long been neglected at companies, written off as a necessary expense that adds no value. The returns function and any process related to it is often given the bare minimum of time and consideration. Typically, once an item is returned, it's thrown into the back of a warehouse and forgotten about while a new product was shipped to the customer.

Analyst Insight: Improving supply chain visibility has been a major emphasis for supply chain executives since at least 2010, when it became apparent that better visibility into the end-to-end supply chain can lay the foundation for business stakeholders to connect and collaborate within their value network. Rapidly improving technology, including RFID and sensor networks, has made it easier to track assets and products as they move through the entire supply chain. - John Johnson, Senior Content Specialist, Gartner Supply Chain

Big Data has led to a discussion of predictive analytics in supply chain management. I'm not sure we have a good understanding in the field of how predictive analytics differs from forecasting.

Analyst Insight: Today's chief supply chain officer (CSCO) is beset by pressures on all fronts, struggling to understand and meet customer demands for cheaper, faster and efficient logistic processes from source to final delivery. Under omnichannel competitive pressures, web and mobile orders tendered by 2 p.m. must be fulfilled and shipped in the same. These growing B2C fulfill-to-deliver flows add shipping and labor costs and, if not optimized, impact margins and profitability. This constitutes a call to action! - Bob Heaney, Research Director and Principal Analyst, Aberdeen Group