Analyst Insight: Today's chief supply chain officer (CSCO) is beset by pressures on all fronts, struggling to understand and meet customer demands for cheaper, faster and efficient logistic processes from source to final delivery. Under omnichannel competitive pressures, web and mobile orders tendered by 2 p.m. must be fulfilled and shipped in the same. These growing B2C fulfill-to-deliver flows add shipping and labor costs and, if not optimized, impact margins and profitability. This constitutes a call to action! - Bob Heaney, Research Director and Principal Analyst, Aberdeen Group

Analyst Insight: Sales and operations planning is almost sacred to those who have it, but still fuzzy to those who don't. Those who do, cannot imagine running their business without it, while those who don’t, are still debating the merits and are not clear about the value. Whether you have it and are looking for tips to improve, or are seriously considering but yet unsure, read on. - Bryan Ball, Vice President and Group Director, Supply Chain and Operations Practices, Aberdeen Group

When global automotive supplier Inteva Products was spun off from its parent company, the new enterprise opted for a cloud-based ERP solution. Ben Stewart discusses this decision and its benefits to the supply chain and other functional areas.

Once a new technology tool becomes embedded in the business world, one tends to forget the doubt and confusion that marked its debut. As anyone over the age of 30 will recall, companies once debated the value of having websites. Early users of the internet were actively hostile to the notion of a network that was created for the defense and academic communities being co-opted by the commercial sector. Now, of course, any business that isn't on the internet is either utterly clueless or not serious about being a success. Yet we seem to be having the same debate all over again, this time centering on the proper role of social media.