Analyst Insight: Companies that invest in technology-enabled initiatives to change how they operate outperform their peers against key metrics like revenue / employee and net profit margin. Innovators alike are looking at ways to digitally disrupt operating models. Sure digital enablers can be used to make a better mousetrap, but they can also be used to change the way the mouse is approached all together. - Shanton Wilcox, VP-Manufacturing, & Melissa Hadhazy, Senior Manager-Manufacturing, Capgemini Consulting

Analyst Insight: A perfect performance means playing the right song for the right audience. This even applies to supply chain. When supply chain is one-size-fits-all, the orchestra falls out of tune, compromising quality to try to satisfy everyone. To deliver the best performance consistently, businesses need to prioritize customer demands through segmentation and synchronization. This reassembles supply chain to place customer needs at the core, allowing harmony between the business and customer. - Rodrigo Cambiaghi, Principal; Claudio Menegusso, Senior Manager; and Carolyn Dombrowski, Consultant, all with Advisory Services of Ernst & Young LLP

Analyst Insight: An enterprise-wide global trade strategy increases supply chain cost and service performance for all trading partners and enables importers and exporters to comply with mandatory trade and security regulations. Companies that prioritize best-in-class global supply chain trade practices, maintain effective global transport / trade organizations and employ enabling technologies are the best positioned to capture the economic and brand benefits available in growing and changing global markets. - Don Anderson, Principal, Tompkins International

Only 18 percent of CEOs say they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers. This means that the majority of retailers surveyed are still operating in silos, which is taking a toll on retailers' profitability and ability to create a seamless shopping experience for customers.

Analyst Insight: The next defining opportunity for supply chain is in digital operations. The scope of digital operations is enormous, and it presents amazing opportunities. But failure - either from moving too fast or too slow - may lead to redundancy or, in extreme cases, extinction. Companies must clearly understand where they are today to drive change successfully and must move with purpose. If they cannot, they will be history. - Peter Anderson, Principal, Advisory, Ernst & Young LLP, & Chekyiu Ng, Senior Manager, Advisory, Ernst & Young LLP

Analyst Insight: Cost cutting by itself is not fun for most employees and does not inspire them. But getting lean and cost cutting in some areas to make the company "Fit for Growth" is motivational because the goal is to reallocate resources and invest in capabilities that will help the company win. Once supply chain professionals embrace that the purpose of the cost cutting is smarter investment to become more competitive, they will rally around the cause. - Rodger Howell, Principal, PwC's Strategy&; John Plansky, Principal, PwC's Strategy&

In many businesses, supply chain management historically has fallen outside the core of the company's compliance function. But that was then. A renewed push this year by state, federal and international regulators – not to mention consumer advocacy groups, NGOs and foreign legislatures – to conscript the business community into the fight against human trafficking and the use of child, indentured, forced and other forms of coerced labor has brought supply chain management to the front and center of the corporate compliance world.

Goldman Sachs Group Inc., Coca-Cola Co. and 73 other companies that together buy more than $2tr of goods and services are unprepared for climate shocks because suppliers are ignoring requests for data on their exposure to rising temperatures and climate regulation.