JDA

Minimum Order Thresholds Drive Third of U.K. Online Consumers to Other Retailers, Study Says

June 22, 2016

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.

Removing Organizational Silos Positions You Best to Meet Omnichannel Challenges, Study Says

February 29, 2016

JDA

Only 18 percent of CEOs say they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers. This means that the majority of retailers surveyed are still operating in silos, which is taking a toll on retailers' profitability and ability to create a seamless shopping experience for customers.

UK Customers Like 'Click & Collect' Convenience, But Problems Plagued This Christmas Season

January 13, 2016

JDA

More than a third (36%) of Christmas "Click & Collect" shoppers in the United Kingdom encountered issues with their orders, according to the second annual JDA/Centiro Christmas Customer Pulse report.

Significant Numbers of European Consumers Find Buying Directly From Manufacturer to Be Attractive Option

December 4, 2015

JDA

More than two-fifths (42 percent) of European adults have bought products directly from a manufacturer in the last 12 months, according to the JDA Manufacturing Pulse Report, which surveyed 6,146 adults online across the UK, Germany, France and Sweden.

Europeans Experience High Level of Problems with Their Online Retail Orders, Study Says

September 11, 2015

JDA

European adults have experienced a high number of problems with online orders in the last 12 months, according to data from the JDA/Centiro Customer Pulse Report.

'Supply Chain for Dummies' E-book Available Free for Limited Time

April 24, 2015

JDA

For a limited time, JDA Software Group is offering Supply Chain For Dummies, available as a free download from its web site.

Despite Great Investment in Omnichannel, Only 16 Percent of Retailers, CPG Manufacturers Report Profitable Fulfillment

April 17, 2015

JDA

Retailers and consumer goods manufacturers are spending an enormous amount of money, energy and time to improve their omnichannel sales capabilities, yet a JDA report reveals an unexpected and disturbing fact: despite these significant investments, only 16 percent of companies say they can fulfill omnichannel demand profitably today. Retailers and consumer goods manufacturers are spending an enormous amount of money, energy and time to improve their omnichannel sales capabilities, yet a JDA report reveals an unexpected and disturbing fact: despite these significant investments, only 16 percent of companies say they can fulfill omnichannel demand profitably today.

Gap Remains Between Awareness of Need for Advanced Supply Chain Technologies and Their Use

March 2, 2015

JDA

While most manufacturers and retailers realize there is a large gap between where they are today and where they need to be to meet customers' expectations, many fail to use advanced technologies and best practices, according to a JDA survey of 255 executives across 17 countries, representing a wide range of retailers and manufacturers.

Most CEOs Say Their Supply Chains 'Not Optimal' for Rapidly Changing Retail Environment

June 19, 2014

JDA

Digitally connected consumers have turned retail models upside down as omnichannel shopping has transformed supply chain from an important business concern to a mission critical one. So profound is this change that 50 percent of CEOs recognize that their supply chain can be a strategic differentiator. However, 83 percent of worldwide CEOs believe that their retail supply chains are "not optimal" for today's changing retail environment.