Analyst Insight: Companies that invest in technology-enabled initiatives to change how they operate outperform their peers against key metrics like revenue / employee and net profit margin. Innovators alike are looking at ways to digitally disrupt operating models. Sure digital enablers can be used to make a better mousetrap, but they can also be used to change the way the mouse is approached all together. - Shanton Wilcox, VP-Manufacturing, & Melissa Hadhazy, Senior Manager-Manufacturing, Capgemini Consulting
Labor shortages coupled with an increasingly competitive landscape are driving the need for service innovation and enhanced shipper and 3PL provider relationships, according to the 20th Annual Third Party (3PL) Logistics Study from Capgemini Consulting, Penn State University, Penske Logistics and Korn/Ferry International.
Omnichannel retailing, which provides customers with a consistent research, shopping, purchasing and fulfillment experience regardless of channel, lies at the heart of many retailer transformation efforts. Additionally, mobile shopping, same-day delivery, and growing volumes of data from online channels are forcing retailers to a tipping point to remain competitive and better respond to evolving customer needs and preferences.
Analyst Insight: Years ago in the consumer products industry, the "supply chain of the future" looked much like today's supply chain. Industry change was gradual and incremental. But the pace of change today demands a more proactive and aggressive approach to future logistics planning. Market and competitive forces are completely reshaping how supply chains need to operate in the future. There are several opportunities for companies to improve their market position by improving internal operations. - Charles Trimarco, Managing Consultant-Supply Chain Management, Capgemini Consulting
The past year was a good one for the third-party logistics industry, according to the14th annual 3PL Study. Shanton Wilcox, principal at Capgemini Consulting, a co-sponsor of the study, highlights year-over-year changes and responses to "deep dive" questions.