Following the Panama Canal expansion in 2016, up to 10 percent of container traffic to the U.S. from East Asia could shift from West Coast ports to East Coast ports by 2020, according to research conducted by the Boston Consulting Group and C.H. Robinson. Rerouting that volume is equivalent to building a port roughly double the size of the ports in Savannah and Charleston.
Transportation professionals may talk to their peers in marketing and finance, but often there is little real understanding of how decisions impact customer service and, ultimately, the bottom line. Steven Raetz and Kevin McCarthy, executives at C.H. Robinson, discuss a paper they co-authored on bridging this communications gap.