Piyush Sampat, principal with Deloitte Consulting LLP, charts the maturity of retailers' efforts to adapt to the omnichannel. Integration of online and store fulfillment remains a challenge, he says.

With the advent of big data, faster computing and intuitive analysis tools, the promise of analytics has generated a renewed focus on improving operations through data-driven decisions. For supply chain organizations in particular, it is a powerful ally in driving cost reduction strategies and service level improvements. From public sector entities like Lincolnshire, which identified £24m in procurement savings, to retail giants like Tesco, which reduced £50m in excess inventory, organizations across the globe are achieving substantial impact by applying analytics to their operations. But what about emerging markets?