Across my career, I've participated in scores of software implementations for companies ranging from SMBs to industry giants. Some have gone exceptionally well, while others have encountered delays. Each effort has served as a learning experience, offering insights and lessons learned about the characteristics "smooth" projects share – and the pitfalls to avoid.

Insufficient communication and too much emphasis on controlling factory capital expenditures means that manufacturers pay massive energy-inefficiency costs over the lifetime of their plants, according to research firm IHS.

Analyst Insight: In the past, collaboration technology has been a separate software segment encompassing web conferencing and document sharing. But technology providers are now blending these solutions with business applications such as logistics, forecasting and product design, creating a more natural user experience. After all, collaboration is about the business and the people. Collaboration is also a catalyst for other technology sectors such as cloud, mobile and network infrastructure. - Ann Grackin, CEO, ChainLink Research