The warehouse management system (WMS) market is now roughly 30 years old and approximately $1.6bn in total revenue.  Much has changed since the 1980s when the early pioneers were developing the first software systems to automate distribution operations.  Highly customized WMS projects have more or less become a thing of the past as the market has matured.  Today, WMS solutions are functionally sophisticated, productized and architected with amazing technology platforms to maximize flexibility.

Having said all of the above, the software industry is and likely always will be a "buyer beware" shopping environment.  While the era of snake oil salesman has given way to a more "consultative sales approach", the imperative to shop wisely is always the responsibility of the buyer.

There are some key points to cover to help make this mission-critical decision.

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