After several small, successful projects hiring disabled workers, Walgreens decided to go big at its advanced distribution center in Anderson, SC, that opened in 2007. One-third of the workforce at this highly efficient DC have disabilities that range from deafness to autism to amputations. Walgreens learned that the modest changes made in the design of the DC to accommodate people with physical and cognitive challenges also made other workers more productive, says Randy Lewis, senior vice president of supply chain. Hear Lewis explain how this program, which now has been rolled out corporate-wide, has changed the lives not only of disabled workers, but of everyone at the company. [Run Time (Min.): 6:58]
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