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Solution: Realizing that less-than-perfect accuracy from its DC was eroding trusted relationships with its retail locations - and ultimately, with customers, led the company to consider implementing voice technology for its case-picking and split-case picking operations. The voice solution also addressed accuracy issues and the rising cost of printing and distributing pick instructions on paper peel-and-stick labels.
Results: Vocollect Voice has helped reduce handling costs, improved productivity and throughput by 10%, reduced order errors by 70% - satisfying the "just-in-time" needs of the business to help keep costs low and customers happy.
About the Solution Provider: Vocollect, a business unit of Intermec, Inc., is the number one developer and manufacturer of end-to-end voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable more than 1,700 customers and their 400,000+ workers around the globe.
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