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Retail is going through huge transformative changes. Retailers, who are typically cautious about technology spending, are taking bold steps, catalyzed by the need to provide full omni-channel integration, a differentiated customer experience, and improved margins. These are enabled by new technology developments in cloud solutions, wireless, mobile, payment, in-store technologies, and RFID.
In fact, RFID is a core foundation that unlocks item-level, context-aware intelligence and utility that is the basis for many of the changes we are undergoing in retail, such as self-checkout, location-based services, mobile shopping and promotions, smart mirrors and dressing rooms, warranty management, asset tracking, store management/optimization, inventory management, loss prevention, and much more.
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Keywords: RFID, retail supply chain, supply chain management, value chain, supply chain systems, supply chain solutions, logistics IT solutions
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