Embracing mobility promises to increase visibility and responsiveness in the supply chain when properly leveraged. For these reasons, businesses are more and more interested in embracing mobile applications. In this year's North American Mobile Enterprise Applications report, Frost & Sullivan said that companies reporting the use of at least one mobile worker application rose from 73 percent in 2013 to 82 percent this year. "Currently, 49 percent of businesses across North America adopt between one and 10 applications, indicating a significant acceptance of these solutions," the report said.
"Satisfaction levels among businesses that have implemented mobile worker applications have risen after previously showing a descending trend," said Frost & Sullivan Customer Research analyst Diana Herrera."Current users cited increased employee productivity and business process efficiencies as key business impacts influencing satisfaction levels."
For the logistics and supply chain, the benefits are significant.
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