One of the unwritten laws of third-party logistics might be: Never say no to new business. Even if you have only two days in which to take over a big account.
C.H. Robinson Worldwide Inc., the freight forwarder and logistics provider based in Eden Prairie, Minn., had been courting the business of Danaven C.A., the Venezuelan arm of auto-parts giant Dana Corp. Joe Mulvehill, vice president of C.H. Robinson, was working in the Miami office back in 1990, when he got word that Danaven was ready to switch from another third party.
|By convincing truckers to eliminate|
overland charges to Jacksonville,
Robinson saved Danaven $1.5m a year..
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