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"The Atlanta PDC will improve service and support for Lexus dealers in the area, as it incorporates best practices learned at other PDCs," said Jason Brown, operations manager for Toyota's Service Parts and Accessories group. "With same-day service in select metro areas and overnight delivery service by the next business day, we can help our dealers get Lexus Genuine Parts to our customers faster and with more service options."
The Atlanta PDC offers Lexus dealers a way to place a parts order at the end of the business day and have them delivered before the start of business the next morning. The PDC will also offer same-day service in some select areas where dealers can place an order in the late morning and either pick up the part at the PDC or at a centralized meeting point. With this service, dealers can have a Lexus vehicle back on the road the same day with minimal inconvenience to the customer.
From around 2000, Lexus dealers in the Southeastern area have received parts through a Toyota Motor Sales partnership with Southeast Toyota (SET), and its facility in Jacksonville, Fla. Considering the growth of their own business since that time, SET needed to regain parts storage capacity at their Jacksonville facility, which led to TMS opening its own distribution center in the region.
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