Things can go off the rails for several different reasons, but in most instances it has little to do with the technology and everything to do with how it was implemented. If issues aren't fixed during set-up, they can lead to costly snafus in the months ahead.
Here are four of the most common WMS implementation missteps - and what you can do to avoid them.
1. Breezing Past Warehouse Processes
Arguably one of the most damaging and unfortunately common mistakes many retailers make occurs right out of the gate. They often fail to conduct a rigorous warehouse process audit before implementation begins.
This step sets the tone for future usage of your WMS and as such, should be treated with more TLC than typing out a list of warehouse functions and responsible team members. Taking more time initially to think through needs and requirements of each warehouse function and anticipating any issues while transitioning from legacy systems and processes will set you up for a seamless change and reduce customization down the line. Pay special attention to picking, packing and shipping as consumers are directly impacted by any glitch within those particular areas.
2. Far-Fetched Timelines
If you’re managing thousands of SKUs, shelf locations and a wide variety of kitting options, getting up and running with your new WMS won’t happen overnight. Pressure from different departments often forces retail supply chain professionals into the misstep of overpromising on their WMS implementation timeline and ultimately under-delivering.
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