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Home » Authors » MultiChannel Merchant

MultiChannel Merchant

Articles

ARTICLES

Deliv Expands Across U.S., Takes Macy's, Best Buy, Others Along

October 3, 2017
MultiChannel Merchant
In a move that it says puts it on equal footing with Prime Now's domestic coverage, crowdsourced same-day delivery provider Deliv has expanded to 1,400 U.S. cities in 33 markets, up from 19 markets previously - allowing retail customers like Macy's and Best Buy to greatly increase the range of their services.
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How to Master the Omnichannel Experience for Gen Z

September 7, 2017
MultiChannel Merchant
It's no secret that Generation Z consumers (aged approximately 13 to 21) are highly connected and digitally immersed. In response, marketers have been quick to focus all their energy on trends like video and branded filters in an attempt to cater to these digital natives through Instagram, Snapchat and other mobile apps.
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Half of Customers Will Abandon Brands Due to Poor Experience, Study Shows

August 7, 2017
MultiChannel Merchant
Almost half of North American and European consumers surveyed by the Chief Marketing Officer (CMO) Council say they will abandon a brand and take their money elsewhere if they continuously encounter a poor, impersonal or frustrating customer experience across channels of engagement.
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Target Tests New Curbside Pickup Program

July 26, 2017
MultiChannel Merchant
After pulling the plug on a vendor pilot program last year, Target is testing its own internal app for curbside pickup in Minneapolis, using associates to kick the tires on its performance before rolling it out to customers.
Read More

JC Penney Is Getting Back Into the Toy Business

July 20, 2017
MultiChannel Merchant
Looking for another avenue to boost flat store sales, JC Penney is opening 500-square-foot toy shops in all of its brick-and-mortar locations, the company announced - pitting it against the likes of Toys R Us and Amazon as well as discount retailers like Wal-Mart and Target in the $20bn market.
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These Were the Top-Selling Items From Amazon's Prime Day

July 18, 2017
MultiChannel Merchant
Amazon held its third annual Prime Day last week, and the results didn't disappoint. According to the company, July 11 was the biggest day of sales in its history.
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Oil and Gas Spending Continues to Drop

July 18, 2017
MultiChannel Merchant
Global energy investment fell by 12 percent in 2016, the second consecutive year of decline, as increased spending on energy efficiency and electricity networks was more than offset by a continued drop in upstream oil and gas spending, according to the International Energy Agency's annual World Energy Investment report.
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Can Grocers Survive the Amazon and Wal-Mart Squeeze Play?

July 12, 2017
MultiChannel Merchant
With Alexa now serving grocers as breakfast for Bezos, have we forgotten that Wal-Mart has had their lunch as the #1 grocer since the turn of the century? What will it take for today's grocers to keep a seat at the adult dinner table? And is this seat dependent on beating the titans or staying ahead of remaining, traditional competitors?
Read More

How to Prevent Four Common WMS Implementation Mistakes

June 28, 2017
MultiChannel Merchant
You've selected a warehouse management system (WMS) for your multichannel retail operation. Implementation is often where things get tricky for supply chain managers.
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How to Prevent Fraud in Buy Online, Pickup in Store

June 20, 2017
MultiChannel Merchant
As the retail landscape continues to evolve, businesses are finding innovative ways to appeal to consumers' need for online convenience while still attracting brick-and-mortar traffic. How? One solution is to implement buy online pickup in store (BOPIS), which allows shoppers to reserve products online for easy pickup at a nearby location.
Read More
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