Is the word “omnichannel” another way of saying “spoiled consumer”? As online shoppers, we’re accustomed these days to getting our choice of product where, when and how fast we want it. And that’s forcing retailers to transform their distribution centers and brick-and-mortar stores to meet omnichannel demand. On this episode, we survey the changing retail landscape with the help of John Morris, executive managing director for the Americas of industrial, logistics and retail with CBRE. He discusses what it means to “right-size” traditional retail spaces (think smaller), how physical stores are altering their look and purpose, the rise of the “dark store,” and the future of shopping malls. Hosted by Bob Bowman, Editor-in-Chief of SupplyChainBrain.

Show notes:

A CBRE report on how distribution hubs will benefit from supply-chain restructuring.