There is so much complexity in logistics today, and it's no different in the warehouse, says Brad Wyland, senior research analyst with Aberdeen Group. Pressures on warehouse operators include knowledgeable and demanding customers, and a much faster paced supply-and-demand environment. In the middle of that, operators must maintain high delivery performance-and calm. Wyland discusses available technology, process improvements and the right mindset to make it all fall in place. [Run Time (Min): 12:15]