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High-tech companies helped to pioneer the concept of outsourced manufacturing. But did they create a monster? Those same vendors that took over the actual making of product are now branching out to provide other types of services - to the point where they are posing a competitive threat to name-brand original equipment manufacturers. Ann Grackin, managing director of the Supply Chain Intelligence Service of Marsh, discusses how the high-tech sector is dealing with the consequences of its own actions - and how it might continue to blaze trails of innovation. Grackin also looks at what types of information technology are most suitable for high-tech supply chains today. [Run Time (Min): 15:17]
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