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Home » Reverse Logistics » Peloton Recalls 2m Bikes Over Injury Risk

Peloton Recalls 2m Bikes Over Injury Risk

A MAN RIDES A PELOTON INSIDE A CLUTTERED ROOM

Photo: iStock.com/AmnajKhetsamtip

May 15, 2023
SupplyChainBrain

Peloton is recalling more than two million exercise bikes over concerns that the seat assembly could break during use, and injure customers.

BBC News reports that owners have been advised to immediately stop using the bikes and contact Peloton for a free repair. The company has received numerous reports of injuries including "a fractured wrist and lacerations" after the bike's seat detached during use.

The recall applies to bikes sold in the U.S. from January 2018 through May 2023.

The U.S. Consumer Product Safety Commission issued the recall on May 11, alerting owners to injury risks associated with bike model number PL-01.

Peloton issued a statement saying it has identified 35 reports of "seat posts breaking" out of the 2,160,000 bikes sold as of April 30.

Peloton said members who purchased a bike in the U.K., Germany and Australia are not impacted by the recall. The company is in talks with Canadian regulators and will issue an update to Canadian customers "within the coming days."

Peloton bikes soared in popularity during the pandemic after gyms closed to curb the spread of COVID-19. A basic Peloton bike starts at $1,445, according to the company's website.

But the at-home exercise retailer has weathered controversy over the years. News of the latest voluntary recall sent the company's stock plunging by more than 8% on May 11.

In 2021, Peloton CEO and co-founder John Foley resigned as the company struggled to turn business around as its pandemic popularity faded.

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