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In any economic chill, it is a given that most businesses catch a cold and the weaker ones get a fever. But what are the characteristics of the companies that will quickly shake off their ailments--and what traits are typical of those that will still be aching long after the global economy recovers?
To get answers to those questions, Seabury Cargo Advisory recently conducted a global survey among air cargo professionals, most of them from airlines and freight forwarders. The detailed study tracked five key management themes: senior leadership, strategic planning, client focus, process management, and resource management. The aim of the survey was to identify management best practices that truly distinguish high-performing companies from laggards in the air cargo chain. Alongside the survey, in-depth interviews yielded hands-on insights into the five managerial topics.
Source: Air Cargo World
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