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UPS is working with Palmbox and Chunghwa Post, via its iBox lockers, for e-commerce deliveries in Taiwan. Once Taiwanese customers receive deliveries from international retailers at an e-locker, UPS will notify the customers, allowing them to retrieve the delivery from Palmbox and iBox lockers located in supermarkets, apartment complexes and certain post office locations. Customers will also be able to use credit cards at selected e-lockers to pay import duties and taxes.
According to the “UPS Pulse of the Online Shopper” 2018 study, about 71 percent of Asian consumers are interested in receiving packages via ALDs. E-commerce orders in Taiwan grew 20.9 percent from 2015 to 2017.
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