Electrolux will implement the Servigistics solution to plan and optimize more than $30m worth of service parts inventory in the U.S. Servigistics will host the solution for Electrolux and integrate it with its existing legacy system.
"Electrolux is committed to delivering quality and reliable service to our industry-leading clients and we wanted a proven solution that would streamline our service operations, maximize performance, and help us raise the bar on service," says Dave Rinker, Electrolux Consumer Services Group general manager. "After evaluating several solutions, it was clear the Servigistics solution offers the most advanced capabilities, would easily scale with our business, and help us deliver world-class service to our customers."
Electrolux products include refrigerators, dishwashers, washing machines, vacuum cleaners, and cookers sold under such brands such as Electrolux, AEG-Electrolux, Zanussi, Eureka and Frigidaire.
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