LG Electronics will implement the Servigistics Service Parts Management solution across its 200-plus inventory locations in more than 30 countries. "The Servigistics Service Parts Management solution will give us complete visibility over our global service parts network and enable us to reduce our inventory investment while maintaining our service levels," says Soon-Kil Baik, LG vice president of customer service, Overseas Service Team. "With Servigistics, we can remain focused on providing quality customer service rather than on managing inventory."
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