Customer Support: It's Not Getting Any Easier August 5, 2009 Rick Cameron, Vice President, Customer Support Services, Glasshouse Technologies
Reaping the Benefits of Vendor-Managed Inventory Programs August 5, 2009 Sara Roberts, Buyer, Planner, L-3 Communications
Interlog Marks a Decade of Focusing on Service and the Aftermarket August 5, 2009 Debra Haym, General Manager, Worldwide Business Research
The Changing World of Service Parts Management and Repair August 5, 2009 Douglas Brown, Interface Management Leader, Kyocera Communications
Focus, Visibility, Control: TDK Lambda Slashes Supply-Chain Costs August 5, 2009 Tom Dannemiller, Director of Operations, TDK Lambda Americas
An Outsourcing Success Story at Sun Microsystems August 5, 2009 Barbara Kish, Sr. Bus. Operations Mgr., Global Service Log., Sun Microsystems