For many supply chain organizations, putting artificial intelligence to work is proving to be a much bigger undertaking than simply adding a new piece of software.

Supply chain leaders have spent years trying to improve forecasts, gain better visibility and react faster when conditions change. Artificial intelligence is changing that equation by shifting how information reaches planners, how quickly they can test alternatives, and which tasks still require human attention.

For the chief supply chain officer (CSCO), the importance of an orchestrated supply chain cannot be overstated, particularly where speed and agility can mean the difference between strong and weak performance.

Volatile demand, shifting supply constraints, and rising service expectations are stretching traditional planning to the breaking point. In this webinar, we explore how AI augments supply chain planning from S&OP through demand and inventory optimization, as well as supply. Moving teams from reactive firefighting to proactive, scenario-driven decisions.

For the chief operating officer (COO), the importance of an orchestrated supply chain cannot be overstated, particularly where speed and agility can mean the difference between strong and weak performance. Read the Spotlight from IDC based on recent research that explores the benefits of an orchestrated supply chain, as well as related challenges and obstacles.

As technology, particularly agentic AI, is poised to change everything, the reality of “my supply chain is good enough” has faded. It has been the view of IDC for some years now that a truly end-to-end, orchestrated supply chain should be the ultimate goal to support the speed, agility, and efficiency of the overall business. 

Customer expectations for uptime, reliability, and service quality are higher than ever. At the same time, organizations are managing increasingly complex assets, aging infrastructure, and growing pressure to improve efficiency and profitability.