While retailers are facing challenges in delivering the reporting functionality that business users need to enable data-driven decision-making, they are optimistic about Big Data's ability to provide breakthroughs in analysis capabilities across a number of retail processes, says a study by 1010data Inc. In fact, almost all surveyed executives (96 percent) agreed that Big Data initiatives are important in helping retailers stay competitive. They said Big Data insights are most beneficial for merchandising (53 percent) and marketing (48 percent), followed by store operations (42 percent), e-commerce (42 percent), supply chain (27 percent), finance (23 percent), and loss prevention (21 percent).
Behind the scenes the electronics industry is leaping into brave new worlds of printed electronics, electronic inks, and laser Nano and other innovations. Quite frankly we don’t think any of these innovations will mightily impact the current trajectory of RFID as we know it today. But in our life time there will be radical changes.
Analyst Insight: There needs to be a clear line of sight between what is in the contract (and the contractual obligations of both parties), the performance metrics or KPIs, and the relationship, including a 360º perception of the relationship. However in practice this is rarely the case. – Alan Day, Chairman & Founder, State of Flux
Analyst Insight: Consumers now demand that their software solutions be flexible, configurable and are able to accommodate business changes without much business impact. Enterprise software vendors have been forced to shift their dated SOA and legacy-based architecture to more adaptable and configuration-friendly solutions that allow consumers to adjust to changing business practices and processes. – Dylan Persaud, Managing Director, Eval-Source
Analyst Insight: The critical value-add of a manufacturing supply chain comes from constantly asking, "Can we make what we sell and sell what we make?" This is sales and operations planning (S&OP): a process of constant vigilance to meet customer commitments, while optimizing scarce working capital. Supply-chain optimization efforts can benefit from approaching projects as a hybrid of S&OP and supply chain. This places the focus on value creation over functional excellence. - Jon Kirkegaard, President, DCRA Inc.
One can be hopeful about the future of manufacturing in the U.S. for a fundamental reason. It is the economy best positioned to seize on deeper changes that can lead to a real, sustainable manufacturing renaissance, one based on software technology and its profound effect on the entire manufacturing value chain.
Analyst Insight: The sales and operations planning process has fairly deep roots in most companies. Research by SCM World shows that many have been able to extend the process across most internal functions. However, few companies have extended the process externally to trading partners. The incentive structure of buyers and sellers tends to set these groups at cross-purposes. Flexibility pricing can shift the incentives in a direction that forces companies to negotiate the value of flexibility. - Barry Blake, Vice President, Research, SCM World
Analyst Insight: For retail, what's on the supply chain horizon isn't one-dimensional, purely best practice, absolutely the optimum, but rather a continuum of distinct models working within several different environments. From a supply chain vantage point, the best retailers are those who orchestrate supplier resources with their own, resulting in agility and responsiveness to changing situations and differing customer needs. - Robert Sabath, Principal Essentialist SCM, Trissential
Ideally, the goal of the information supply chain is end-to-end visibility. Without adequate end-to-end visibility, including all internal and external tiers, the globally connected supply chain is doomed to suffer the consequences of volatility - and in many cases, experience amplified consequences. Unfortunately, most companies still struggle with information disconnects and black holes.
Analyst Insight: A number of factors are drawing increased attention to the order-to-cash (OTC) process. Achieving a perfect order, one that is filled to completion and arrives at the customer undamaged and properly documented, is under stress from doing new ways of business and increasing customer expectations. - Alex Bajorinas and Jim Morton, both Senior Managers, Ernst & Young LLP