Loren Troyer, director of order management strategy with John Deere, lays out what it takes to meet customer demand. He also discusses the benefits of "flexibility planning."
The notion of a "chief procurement officer" isn't new. The U.S. Department of Housing and Urban Development has had one since 1998, and the title can be found in any number of other government agencies and branches of the military. Private companies have embraced it as well, although the position hasn't enjoyed a solid footing in most C-suites for more than a decade or so. Maybe it was the success of companies like Apple, with its mastery of supply management, that convinced top executives of the need to elevate procurement to the highest levels of the organization.
Laura Dionne, director of worldwide operations, and J.P. Swanson, systems architect, at TriQuint Semiconductor, describe how the installation of RapidResponse from Kinaxis is helping the company transform operations planning and improve inventory control.
Two gun distributors-American Tactical Imports (ATI) and AmChar Wholesale-are installing a radio frequency identification solution from Annapolis, Md., logistics-management software firm AdvanTech Inc. to help them track firearms passing through their facility.
Sun Lieu, head of supply chain engineering at the Electronics Measurement Business Group of Agilent Technologies, talks about the supply chain challenges of a high-mix, low-volume business and describes Agilent's two-level supplier collaboration model.
Commodities are often given short shrift in discussions about supply-chain risk management. Dave Brown, vice president of supply chain and agricultural sales in North America for Ingredion Inc., helps to correct the oversight.
Four years ago, Caribou coffee's supply chain was managed with spreadsheets. Their only method of gauging demand was the order-fill numbers of product leaving the warehouse - basic replenishment. The team knew they were missing a big opportunity - accurate visibility to drive a more efficient operation, right-size inventory, improved customer service, as well as the expansion of product sales. The supply chain team also knew they were faced with a lot of risk. Could they respond to demand variability?
Glen Margolis, chief executive officer of Steelwedge, shows how an understanding of the "agility gap" can help companies to cope with uncertainty in markets.