A warehouse is not a warehouse and a supply chain is not a supply chain. They come in various sizes, varieties and specifications. They vary by industry and product requirements. So, in short, it is hard to generalize. They need to be designed and fit for purpose, but there is no question that they are growing more complex.

Analyst Insight: There has been an explosive and exciting level of growth and innovation in the development of new automation solutions for distribution operations, particularly in the areas of full-case and less-than-case automation. It is inevitable that companies in North America and other developing nations will increasingly adopt these solutions as labor markets contract due to the aging population in the decades ahead. - Marc Wulfraat, president, MWPVL International Inc.

Analyst Insight: The top reason field service agents are not able to resolve a customer issue the first time when on site is due to not having the right part to solve the problem. Thus in order to ensure that customers are happy, and beyond, top-performing service organizations in Aberdeen's recent Convergence of People and Parts research have focused on strategies to integrate field service with parts management to meet the needs of the customer and ensure profitability. - Aly Pinder, Senior Research Associate, Aberdeen Group

Walmart, Macy's, JCPenny, Marks & Spencer, Façonnable, American Apparel, and others are implementing item-level RFID in a big way. Last year, well over one billion apparel items were tagged. That number is expected to rise substantially this year.

Analyst Insight: For the past 30 years, sales and operations planning (S&OP) has been espoused by the Oliver Wight organization based on its founder's concepts. It has manifested itself to include inventory (SIOP) and has morphed into integrated business planning (IBP). However, only within the last five years, has it been heralded and crossed the chasm to mainstream business practice. We think it may only be the tip of the iceberg though, not the core solution to step-change improved performance. - Rich Sherman, Supply Chain Discipline Expert at Trissential