Aljex Software Inc., a vendor of cloud-based software for third-party logistics providers and carriers, has integrated its offering with FourKites, Inc., provider of a shipment-tracking application for shippers and brokers.
Analyst Insight: E-commerce continues to grow by double digits and many companies are striving to achieve omnichannel success. A successful omnichannel strategy means having the capability to meet customers' increasingly high expectations by enabling them to buy anywhere, take delivery where they want to take delivery, and make returns where they choose. While today's leading retailers understand the need for omnichannel success, the majority are falling short of meeting their objectives. – Kelly Reed, Executive Vice President, Tompkins International
Analyst Insight: When it comes to supply chain management, logistics has long been something of an afterthought. As companies look for more ways to win in the marketplace, and customers step up their demands for better service and delivery transparency, superior logistics is becoming a competitive differentiator. – Brett Cayot, Principal, PwC Advisory Practice; Sandra H Gosling, Director, PwC Advisory Practice; Thornton Hughes, Principal, Strategy&
Analyst Insight: The rise of omnichannel fulfillment and e-commerce is having a dramatic impact on distribution network design. As omnichannel fulfillment becomes the new normal for consumers, distribution and logistics professionals are increasingly reassessing their fulfillment networks, the attributes of their distribution facilities and the expectations placed on their partners. This reassessment is leading to more innovative fulfillment options, but uncertainty remains on the profitability of additional customer service solutions. – Barry Blake, Vice President, Research, SCM World
TMC, the division of C.H. Robinson Worldwide Inc. specializing in managed transportation management system (TMS) services, has expanded operations to São Paulo, Brazil.