With high customer expectations for service and the need for organizations to secure business continuity, businesses must develop a collaborative approach to supply chain management. Your business must be able to orchestrate suppliers, assemblers, and distributors, creating a singular view of goods and services among all entities that touch the supply chain.

Infor has developed a Social Sales and Operations Planning (S&OP) model to foster collaboration between business partners.

IBM has introduced software that is intended to address the rise of "omni-channel" shoppers - consumers who expect a consistent sales and marketing experience across multiple sales channels.

Tom Boike, vice president of supplier management with UPS, details UPS's journey toward the adoption of cloud technology, and what it means for users of international logistics services.

E2open, a vendor of software for managing global trading networks, has made available the latest version of E2 Cloud Connectivity, the underlying technology layer of the E2open Business Network.

There has been increased interest in the clinical trials supply chain, according to Michael Wallace, life sciences industry specialist with Oracle Corp., and Arun Cavale, principal with NexInfo.

Dr. Chaman L. Jain, professor of economics in the Tobin College of Business at St. John's University, talks about how the demand-planning function has changed in his decades of observing global supply chains.