Online fulfillment - Articles - Page 4

Omnichannel Retailing Needs Omnichannel Home Delivery

June 25, 2015

Chris Jones, VP, Marketing and Services, Descartes Systems Group

The goal of omnichannel retailing is to create a seamless and transparent experience for the customer that enhances the retailer's brand. To date, the omnichannel retailing focus has been largely on the selling experience and not how the retailer gets the goods into the customer's hands. However, customers measure the entire shopping experience, including delivery. Omnichannel selling is making retailers responsible for home delivery, whether they like it or not, and last-mile delivery performance is the last word about the retailer in the customer's mind.

JCPenney Plans to Move Into E-commerce in a Big Way

June 23, 2015

FierceRetaiIT

JCPenney is working to align its stores and e-commerce operation while preparing to do more targeted and personalized marketing with consumers.

Amazon May Be Counting on You to Deliver Its Packages

June 23, 2015

Wall Street Journal

In its ceaseless quest to speed delivery, Amazon.com Inc. wants to turn the U.S. into a nation of couriers.

Toys "R" Us Logistics Hub Opens Near Paris

June 18, 2015

Toys 'R' Us

Toys "R" Us Inc. has opened a distribution center in Saint-Fargeau-Ponthierry, France, to support the company's expanding e-commerce business throughout the country and in select sections of Europe.

Doubt Cast on Amazon's Ability to Move Into Distribution of Electrical Components

June 16, 2015

TEC Magazine

Brad Van De Sompele, president at Frontier Electric Supply in Bensenville, Ill., is one long-time member of the National Association of electrical Distributors who's not afraid of Amazon's advances into the electrical industry.

Is Your Order Fulfillment Cycle Fast Enough?

June 12, 2015

SupplyChainBrain

A conversation with Andrew J. Breckenridge, executive vice president of Fortna.

Empowered Consumers Change the Future of Retail, Survey Says

June 5, 2015

UPS

Avid online shoppers have raised the bar on what it takes for a retailer to stay competitive. Consumers want advanced mobile features, flexible shipping options and hassle-free returns, according to the fourth annual UPS Pulse of the Online Shopper study.

DCs Are Best Line of Defense for Driving Omnichannel Profits, Satisfying Customers

June 3, 2015

Su Doyle, Industry Program Manager, Checkpoint Systems

Online retailers have raised the bar for convenience and fast delivery - and brick-and-mortar retailers are scrambling to keep up. To speed order fulfillment, they are shipping from stores that are closest to customers. To build on their strengths, they are focusing on the in-store customer experience. And to bring more online shoppers into stores, they are providing Buy Online, Pick Up In-Store (BOPUS) options. At the same time, they are rapidly investing in additional inventory and store labor to stay competitive.

EU Scrutinizes Internet Giants to See if They Hinder E-commerce

May 13, 2015

CRM Daily

European officials want to make it easier for companies to offer e-commerce across the continent, and are asking whether some firms are putting barriers in the way of that happening. Among the actions they announced is an antitrust inquiry to investigate "possible competition concerns" put in place by some Web companies.

Despite Great Investment in Omnichannel, Only 16 Percent of Retailers, CPG Manufacturers Report Profitable Fulfillment

April 17, 2015

JDA

Retailers and consumer goods manufacturers are spending an enormous amount of money, energy and time to improve their omnichannel sales capabilities, yet a JDA report reveals an unexpected and disturbing fact: despite these significant investments, only 16 percent of companies say they can fulfill omnichannel demand profitably today. Retailers and consumer goods manufacturers are spending an enormous amount of money, energy and time to improve their omnichannel sales capabilities, yet a JDA report reveals an unexpected and disturbing fact: despite these significant investments, only 16 percent of companies say they can fulfill omnichannel demand profitably today.