Webgistix Corp., a vendor of software and services for electronic-commerce order fulfillment, has introduced Webgistix SmartShip.

Analyst Insight: Retail is in a dramatic transformative phase. Consumers' multichannel access and shopping and web commerce vs. in-store shopping have retailers experimenting with many new approaches and technologies. Multi-merged channel expectations put fulfillment front and center as a major concern - no more relegating supply chain to the backwaters of retail management! - Ann Grackin, CEO, ChainLink Research

Analyst Insight: Multichannel fulfillment can be defined as optimizing the supply chain's capabilities to simultaneously receive and process orders from multiple ordering channels and fulfill them from the source that provides the highest level of consumer satisfaction and lowest fulfillment cost to the retailer. This model for fulfillment is both customer - and cost-driven and, therefore, the new de facto standard for the retail supply chain. - Joe Vernon, Manager of North America Supply Chain Technologies, Capgemini

Analyst Insight: While much has been written about demand driven, daily demand variability drives operations crazy. Most current inventory planning and optimization applications are disconnected from daily reality resulting in operations relying on custom spreadsheets and tribal knowledge to reconcile the gaps between plan and actual. In addition, the inventory planning applications are often disconnected from the optimization applications (if implemented at all), further exacerbating the operations conundrum. - Rich Sherman, Supply Chain Discipline Expert at Trissential

TAKE Solutions, a vendor of software for supply-chain management and the life sciences sector, has made enhancements to its OneSCM supply-chain collaboration suite.