Amazon cleared $25.6bn in the fourth quarter of 2013. A lot of Christmas wishes were no doubt fulfilled, but that holiday season is likely going to be remembered more for the packages that didn’t ship on time.
Achieving forecast accuracy is both an art and a science. Rahul Tyagi, associate director of retail and CPG with TCS, explains how the science part can help companies to solve this thorny problem.
"Planning for disruption" can seem like a contradiction in terms, but there are measures that food companies can take to protect themselves from the inevitable crises that threaten to derail their supply chains, however unpredictable they might be, says Brian Benjamin, senior director of strategic accounts with Havi Global Solutions.
Retailers are prioritizing immediate investments in customer-facing tactics such as price, marketing and customer service over strategic infrastructure, according to research released from eBay Enterprise.
Epicor Software Corp. has made generally available version 8.7.9 of Epicor Eclipse, its enterprise resource planning (ERP) software for wholesale distribution.
Through its partnership with eBay Enterprise, Ace Hardware's omnichannel initiative now offers in-store pickup in many of its locations, and is moving toward making the service available in at least 1000 stores.
The Federal Trade Commission has updated a longstanding rule governing mail and phone-based retailers to explicitly include e-commerce vendors as well, meaning that online retailers now must abide by a 30-day shipping requirement or refund customers' payments if they can't.