Cisco Uses "Organizational Learning" to Boost Service, Cut Costs August 5, 2009 Curtis Hill, Vice President, Technical Services, Cisco Systems
How Nikon Precision Manages Quality Detection for Service Parts August 5, 2009 Sean McNamara, Vice President, Operations, Nikon Precision, Inc.
Warranty Management: A Revenue Opportunity, Not a Necessary Evil August 5, 2009 Michael Olmsted, V. P. North American Services & Quality, Satisloh North America
Avoiding the Pitfalls of Overseas Rules for Importers and Exporters August 5, 2009 Philippe Jadoul, Alexander Cecolim-VP Intl; Dir Eng & Prod Dev, Flash Global Log
Targeted, Fixed Price Consulting Engagements Aimed at Quick Supply Chain Returns July 31, 2009 Optiant
Failure of Small Suppliers Can Have a Big Impact on Your Supply Chain July 31, 2009 Robert J. Bowman, SupplyChainBrain
Oracle's Partners Add 41 Apps to Accelerate Program, Aimed at Mid-Sized Customers July 30, 2009 Oracle Corp.