Margaret Kairis, director of customer supply chain operations with Sony Electronics, talks about how the company has collaborated with a select group of retailers to improve in-stock levels, without causing excessive inventories.

Getting containers out of China timely and at a fair price is the single-biggest concern of shippers, says Tim Sensenig, executive vice president of Four Soft. But inadequate visibility, government regulations and determining what technology investments to make are very much on the minds of these executives as well.